Reference

Terms and Conditions for Your rpvi5 Account

These terms set out exactly how your account works on rpvi5 — what you can do, what we expect, and how wallet payments via DANA, OVO, and GoPay are handled under this agreement.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region access onlyWallet verification requiredSubject to local law
rpvi5 Terms and Conditions for Your rpvi5 Account
HOW WE HANDLE THIS

How rpvi5 Applies These Terms Fairly

We apply these terms consistently across all accounts. Wallet-linked identity checks — whether your account is funded via DANA, OVO, or GoPay — are part of how we keep the platform fair for everyone using it. Any enforcement action taken under these terms is logged and can be reviewed if you submit a formal request to our support team.

Account Security

Your account is protected by OTP verification on login. Any changes to your linked wallet — DANA, OVO, or GoPay — trigger a secondary identity check before the update is saved.

Data Handling

We hold only the account and wallet data needed to process your transactions and verify your identity. We do not sell or share your personal information with third parties outside what these terms permit.

Term Change Notice

When we update these terms, we notify you through the in-account notification panel. You can also request the most recent version at any time via the support email listed in our contact section.

Dispute Resolution

Terms disputes are handled as formal cases, separate from standard support tickets. Submit your query in writing, reference your wallet name, and we will respond with a documented position on the clause in question.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about how they have been applied to your account, our support team is reachable through the channels below. Players in Denpasar and across Indonesia can use live chat or email to log a formal terms query — we treat these separately from general account help and aim to respond with a written answer.

Team online

Live Chat

Start a live chat session directly from your account dashboard to raise a terms query. We log the conversation so you have a reference for your records.

Email Support

Send a written terms dispute or clarification request to our support email. Include your registered wallet name — DANA, OVO, or GoPay — so we can locate your account quickly.

Account Help Centre

The help centre inside your account lists current term summaries, wallet verification steps, and how to flag a policy concern without contacting support directly.

Common Questions About These Terms

These are the questions we get most often about how these terms work in practice — covering wallet rules, account access, changes to the policy, and what happens if a clause applies to you.

Yes. Every wallet transaction on your rpvi5 account — whether via DANA, OVO, or GoPay — is covered by these terms. The wallet name must match your registered account name or the deposit will be held for review.

We may restrict, suspend, or close your account depending on the nature of the breach. You will be notified through your registered contact, and you can submit a written appeal via our support email.

Yes. The current version is always accessible from your account dashboard. You can also email our support team to receive a copy, and we will respond with the most recently published version.

We send an in-account notification whenever the terms are revised. Continued use of rpvi5 after an update is treated as acceptance of the new version, so check the notification panel regularly.

Access depends on local law in your region. We make the platform available only where eligible under local regulations. It is your responsibility to confirm that using rpvi5 is permitted where you are located.

Contact our support team by email and mark your message as a terms dispute. Include your account details and the wallet — DANA, OVO, or GoPay — linked to the relevant transaction so we can investigate promptly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.